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The Managed Metadata Service or Connection is currently not available.

7 Comments

Have been looking at implementing Content Type hubs – thanks to a great article from Chakkaradeep Chandran – but I was having troubles with the Managed Metadata service :

The Managed Metadata Service or Connection is currently not available. The Application Pool or Managed Metadata Web Service may not have been started. Please Contact your Administrator.

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The steps to resolve this (for me) were :

  • Central Admin > Manage services on server
  • Make sure the Managed Metadata Web Service is "started”.   Click Start if it’s not.
  • Back to Application Management > Manage service applications
  • Same error (!!)
  • Check if the Application Pool is running – in IIS Manager
  • Make sure the AppPool is started

image

  • Back to Central Admin > Manage service applications
  • Same error (!!)
  • Just as a guess/hunch – I did an IISRESET

And – that worked !    I can now configure my Managed Metadata Service.

NB.  If this does NOT solve your issue, there may be a WCF Hotfix required – see here.

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7 thoughts on “The Managed Metadata Service or Connection is currently not available.

  1. I did an IISRESET
    Same error (!!)

  2. Great .. it works after resetting IIS. Thanks

  3. Configured everything the way it shoud be and restarted the app pool. Result: same error.
    IISreset ….. and the termstore is available again!!!

    Many tnx!!!

  4. thanx.. it wrked for me

  5. I tried all of the above steps but still had error reported.

    I used dedicated application pool with user SVC-SPWebSvcAppPool and when I checked ULS I found out error reported was related to this user not being able to access managed metadata service database as well as the site collection database I setup for Content hub URL.

    I gave above user SQL Server database permission and all worked fine.

    The following one guided me in the right direction;

    http://blogs.msdn.com/b/allenwang/archive/2011/03/22/the-managed-metadata-or-connection-is-currently-not-available.aspx

    Even though solution suggested didn’t solve my problem but it made me think problem could be permission-related.

    Thanks,
    Asaf

  6. Hi there, I would like to subscribe for this blog to get hottest updates, thus where can i do it please help.

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