The Managed Metadata Service or Connection is currently not available.

By | January 11, 2011

Have been looking at implementing Content Type hubs – thanks to a great article from Chakkaradeep Chandran – but I was having troubles with the Managed Metadata service :

The Managed Metadata Service or Connection is currently not available. The Application Pool or Managed Metadata Web Service may not have been started. Please Contact your Administrator.

image

The steps to resolve this (for me) were :

  • Central Admin > Manage services on server
  • Make sure the Managed Metadata Web Service is "started”.   Click Start if it’s not.
  • Back to Application Management > Manage service applications
  • Same error (!!)
  • Check if the Application Pool is running – in IIS Manager
  • Make sure the AppPool is started

image

  • Back to Central Admin > Manage service applications
  • Same error (!!)
  • Just as a guess/hunch – I did an IISRESET

And – that worked !    I can now configure my Managed Metadata Service.

NB.  If this does NOT solve your issue, there may be a WCF Hotfix required – see here.

7 thoughts on “The Managed Metadata Service or Connection is currently not available.

  1. Kjell Wintein

    Configured everything the way it shoud be and restarted the app pool. Result: same error.
    IISreset ….. and the termstore is available again!!!

    Many tnx!!!

    Reply
  2. Asaf

    I tried all of the above steps but still had error reported.

    I used dedicated application pool with user SVC-SPWebSvcAppPool and when I checked ULS I found out error reported was related to this user not being able to access managed metadata service database as well as the site collection database I setup for Content hub URL.

    I gave above user SQL Server database permission and all worked fine.

    The following one guided me in the right direction;

    http://blogs.msdn.com/b/allenwang/archive/2011/03/22/the-managed-metadata-or-connection-is-currently-not-available.aspx

    Even though solution suggested didn’t solve my problem but it made me think problem could be permission-related.

    Thanks,
    Asaf

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *